Customer Service Representative

location_onLos Angeles Metropolitan Area (Hybrid)•schedulePosted 7/2/2026

About the job

Intaker is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a fast-growing technology startup based in Los Angeles, we’re transforming the legal industry by providing innovative software tools that automate client intake processes for law firms. You will play a key role in ensuring customers succeed with our product, while gaining hands-on experience across sales, product, and engineering teams.

Skills & Expertise

Customer serviceTechnical savvinessCommunicationInterpersonal skillsClient training

Role Overview

work

Job Type

FULLTIME

computer

Work Style

HYBRID

payments

Salary Target

$47k – $52k

errorCritical ATS Scan Risk

The Algorithmic Gatekeeper

Securing this high-compensation $47k – $52k position as a Customer Service Representative in the Legal Technology (LegalTech) sector is a major opportunity. However, standard applications stand less than a 2% chance of survival.

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Semantic Weight Mismatch

The ATS parses your resume for context-specific keyword density. If your background description is not written with the specific terminology and exact semantic weights expected for a senior Customer Service Representative in the Legal Technology (LegalTech) space, your application is auto-rejected.

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Algorithmic Salary Gap

Premium target salaries like $47k – $52k trigger highly aggressive filtering. Lacking this high-value phrasing signals a "salary gap mismatch," causing the system to automatically filter you out.

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